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> ... from Bank of America's online banking site. Here's the reply I got from them: > > > Dear Ka-Hing H. Cheung, > > > > Thank you for your inquiry dated 10/31/06 regarding accessing your > > credit card through Online Banking. Your concerns are very important to > > us. We appreciate the opportunity to service your banking needs. > > > > Customer accessibility to our Online Banking service is one of our top > > priorities. > > > > We apologize for the difficulties you have experienced with our online > > banking service and we understand your frustration. We are currently > > working to resolve these issues as quickly as possible. We have > > escalated this problem and we expect to have a resolution shortly. > > > > We appreciate your patience and understanding regarding this matter. If > > we may be of further assistance, please contact us again by e-mail. > > Thank you for choosing Bank of America. > > > > Sincerely, > > > > G. Steven > > Bank of America > > > > Did you know? You can pay all your bills in minutes with Online Banking > > with free, unlimited Bill Pay. Sign in to Online Banking and click on > > the Bill Pay and e-Bills tab to get started paying bills today. > > Yeah, as if I am going to pay my bills if I can't even _see_ the card, right? > > Oh, for the record, my name is not Ka-Hing H. Cheung.